Home Emergency Cover Documents

Here you’ll find our standard policy wording for our Home Emergency Cover products.

Home Emergency Cover

Please note that all documentation is provided via email when purchased; please contact us if you require paper copies.

We offer three levels of Home Emergency Cover; please see the relevant documents below. If you’re not sure which policy you have, it’ll be confirmed in your Policy Schedule.

Home Emergency Cover

Enhanced Home Emergency

Premium Home Emergency

Purchased through comparison sites (GoCompare and Money)

With our Standard Cover package, you’re covered for the most essential home emergency situations such as a complete boiler failure and burst pipes.

Policy Book
Product Information
Boiler Service Ts & Cs
About Our Services
Change of Insurer Form

These policy documents are applicable to Enhanced Home Emergency Cover that started on or renewed from 21 January 2020.

If you have a Home Emergency policy that started before 21 January 2020, please refer to the policy documents sent to you via email or post at the time of purchase.

If you no longer have access to these documents please contact customer services at customerservice@domain.com or call 1234 567 890.

Purchased directly through Home Emergency Assist

With our Enhanced Cover package, you get everything included in the Standard Cover package plus a higher cover and claim limit.

Policy Book
Product Information
Boiler Service Ts & Cs
About Our Services
Change of Insurer Form

These policy documents are applicable to Enhanced Home Emergency Cover that started on or renewed from 21 January 2020.

If you have a Home Emergency policy that started before 21 January 2020, please refer to the policy documents sent to you via email or post at the time of purchase.

If you no longer have access to these documents please contact customer services at customerservice@domain.com or call 1234 567 890.

Purchased directly through Home Emergency Assist

With our Premium Cover package, you get all the amazing benefits of both the Standard and Enhanced Cover plus additional elements, including cover for non-emergency situations such as dripping taps, a £5k claim limit per claim and an unlimited cover limit.

Policy Book
Product Information
Boiler Service Ts & Cs
About Our Services
Change of Insurer Form

 

 

All Prices Include IPT. Domestic Warranty Shop Ltd. is an Appointed Representative of ES Risks Limited which is Authorised and Regulated by the Financial Conduct Authority: Registered in England and Wales, Reg.565023 No.12099297. We are covered by the Financial Ombudsman Service. You can find out more at financial-ombudsman.org.uk