GOT A QUESTION? WE HAVE TRIED TO COVER OFF THE MOST FREQUENTLY ASKED QUESTIONS HERE, BUT IF YOU CANNOT FIND THE ANSWER TO YOUR QUESTION, PLEASE GET IN TOUCH.
When will my plan begin?
Your plan will commence on the day we process your application, but repairs cannot be made in the first 30 days where this is the first time you have held this type of plan with us. This helps to prevent repair requests being made for pre-existing problems which in turn helps us to keep our prices lower. We can then pass these savings on to you, our customers.
Do I have to pay an excess if I request a repair
What happens to my plan at renewal?
How do I cancel, amend or transfer my plan?
Please be aware that a £30 cancellation fee applies outside of the initial 14 day cooling off period during the first 12 months of cover.